Vocational Enhancement Programme - Template Service Level Agreement

Summary:

Initial evaluation of the VEP has highlighted the value of service level agreements. They help ensure the smooth running of programmes by clarifying roles and responsibilities, and eliminate many causes of friction that can so easily mar relationships. It is recommended that schools and colleges work together to prepare Service Level Agreements. To assist with this process, a template SLA is attached, for adaptation as necessary to reflect local circumstances.

Publish Date:

30 December 2005

Availability:

This document is available to download by following the link below or by writing to:

• Download: Vocational Enhancement Programme - Template Service Level Agreement (Adobe Acrobat Document, 93223 bytes)
• Vocational Enhancement Programme - Template Service Level Agreement (Microsoft Word, 96768 bytes)