Service Delivery Agreement 2003-2004

Summary:

The Public Service Agreement details the key actions and performance targets for the 2003/04 financial year through which the Departments objectives will be met. The SDA also highlights the improvements in service delivery that the Department is committed to providing. Reform is an important element of service improvement, and the SDA outlines those aspects of reform that the Department will commence in 2003/04.

Publish Date:

07 April 2005

Availability:

This document is available to download by following the link below or by writing to:

• Download: Service Delivery Agreement (SDA) for 2003/04 (Adobe Acrobat Document, 225636 bytes)