Service delivery plan

Summary:

The Service Delivery Plan complements the recently published Corporate Plan by describing in greater detail the lower level performance targets that support delivery of the Public Service Agreement (PSA) targets. It therefore gives all Branches a clear overview of their contribution to our overall work. It also describes the work the Department is involved in around reform and outlines the Departmental efficiency plan.



Publish Date:

22 August 2005



Availability:

This document is available to download by following the link below or by writing to:

Department for Employment and Learning
Adelaide House
39-49 Adelaide Street
Belfast
BT2 8FD

Tel: 028 9025 7777 (Monday - Friday 9:00 am to 5:00 pm)
Fax: 028 9025 7778

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